FIIA 2007 for Security and Fraud Management

Winner: Australia and New Zealand Banking Group Limited (Australia)
Recipient: Graeme Hosking, Managing Director-Operations, Australia and New Zealand Banking Group Limited

Awarded for its "FraudLink BillPay" system, which has greatly strengthened the bank's anti-fraud capabilities, reduced false positives, and significantly reduced the value of direct fraud losses below peer benchmarks. The bank has been able to display an impressive ROI within the implementation period.

FIIA 2007 for International Core Banking

Winner: Bank of India (India)
Recipient: Venkitachalam Babu, Deputy General Manager-IT, Bank of India

Awarded for its international branch core banking implementation, which has consolidated data processing for its international branch network. This has facilitated data warehousing and Management Information Systems (MIS), unified business practices across geographies, and drastically reduced customer turnaround time. In addition, the bank displayed significant cost savings on capital and revenue expenditure.

FIIA 2007 for Operational Processes (Cash Management)

Winner: Bank of the Philippine Islands (Philippines)
Recipient: Georgina Espaldon, Senior Vice President-Division Head/Head-Cash Management, Bank of the Philippine Islands

Awarded for its File Transfer Services (FTS), which can define one-time, recurring or continuous execution of automated file transfers, and integrate with automated operations or scheduling systems. The straight-through capability and secured connectivity of the system has enabled the bank to build competitive advantage in cash management in the Philippines.

FIIA 2007 for Payment Solutions

Winner: Cathay United Bank (Taiwan)
Recipient: Pang Chang Lin, Senior Vice President/General Manager, Cathay United Bank

Awarded for its myATM platform, an Internet banking service, which provides full ATM services except cash withdrawals and deposits, and facilitates customer-to-customer (C2C) online auctions and business-to-customer (B2C) payment collections. The bank has consolidated its market leading position in Web ATM services with the highest transaction volumes, and has displayed significant growth in fee income and cost savings.

FIIA 2007 for Operational Processes

Winner: Great Eastern Life Assurance Co Ltd (Singapore)
Recipient: Ng Koh Wee, Executive Vice President-IT, Great Eastern Life Assurance Co Ltd

Awarded for its Electronic Mobile Advisory Solutions (E-MAS), which enables straight-through electronic submission and processing of insurance proposals. This makes it one of the first insurers in the region to move agents to a wireless platform. Since the launch of E-MAS, the insurer has greatly reduced turnaround time in the sales and underwriting work cycle, seen a 50% increase in policy submissions, and projected significant cost savings within the next 2 years.

FIIA 2007 for Operational Processes (Loan Origination)

Winner: HDFC Bank Limited (India)
Recipient: Deepak Mudalgikar, Deputy Vice President/Chief Architect-Loan Origination System, HDFC Bank Limited

Awarded for its loan origination system supporting online, fully automated and high-volume, end-to-end retail loan application processing. The bank has been able to integrate and streamline customer touch points, capture demographic data at source, significantly improve loan turnaround time, eliminate almost 70% duplication and back-entry, and generate considerable credit cost savings.

FIIA 2007 for Global Payments and Cash Management

Winner: HSBC (Korea)
Recipient: David Katiforis, Head of Global Payments and Cash Management, HSBC

Awarded for its B2B Xpress platform in Korea supporting online B2B supply chain settlement. The buyer/seller-centric solution has been able to meet the bank's business and IT operational performance requirements, as well as address key customer needs in supply chain management including operational cost efficiency, financing flexibility, real-time management of information, and risk management.

FIIA 2007 for Channel Management

Winner: NTUC Income Insurance (Singapore)
Recipient: James Kang, Chief Information Officer, NTUC Income Insurance

Awarded for its "one-single hotline personalized service" initiative towards call center convergence. The insurer has integrated its voice-based call center system and corporate data system, removing the Interactive Voice Response (IVR) system and enabling real-time retrieval of customer information and split-second response time through the intelligent matching of inbound calls with staff skill sets.

FIIA 2007 for Operational Processes

Winner: Public Bank Berhad (Malaysia)
Recipient: Tan Teck Kong, Director-IT Division, Public Bank Berhad

Awarded for its electronic Loan Delivery System (eLDS), which automates and streamlines loan processing, and tracks various stages of the lending workflow, all centrally archived and linked to the central bank's credit reference information system for real-time credit risk assessment. The bank has seen its loan growth outpace the industry average, and its loan processing turnaround time rank among the fastest in the industry.

FIIA 2007 for Risk Management (Basel II)

Winner: The Bank of East Asia, Limited (Hong Kong)
Recipient: Johnny Mao, Chief Risk Officer, The Bank of East Asia, Limited

Awarded for its Basel II Project, which aimed to move beyond mere compliance towards enhancing the bank's strategic management and control culture. The bank has successfully instituted key action items and is on track to be one of the region's early adopters of the Internal Rating Based (IRB) approach.

FIIA Special Citation for Market Development Initiatives

Winner: ANZ Royal Bank (Cambodia) Ltd (Cambodia)
Recipient: Matt Millard, Chief Operating Officer, ANZ Royal Bank (Cambodia) Ltd

FIIA Special Citation for Clear Platinum Card Biometrics Initiative

Winner: Citibank Singapore Ltd (Singapore)
Recipient: Alice Fok, Marketing Director-Credit Cards, Citibank Singapore Ltd

FIIA Special Citation for Market Development Initiatives

Winner: PT Bank NISP (Indonesia)
Recipient: Muliadi Hardja, Director, PT Bank NISP

FIIA Special Citation for E-Collect Initiative

Winner: Security Bank Corporation (Philippines)
Recipient: Patricia May T. Siy, Senior Vice President/Head-Corporate Relationship Group, Security Bank Corporation

FIIA Special Citation for Market Development Initiatives

Winner: Techcombank (Vietnam)
Recipient: Nguyen Duc Vinh, Chief Executive Officer, Techcombank

FIIA Special Citation for Service-Oriented Architecture (SOA) Initiative

Winner: TMB Bank Public Company Limited (Thailand)
Recipient: Saipin Kittipornpimol, Chief Information Officer, TMB Bank Public Company Limited